Privacy Policy

1. Commitment to Global Privacy

Magallones Travel & Tours Inc. is dedicated to protecting the privacy and security of our global users. This policy outlines how we collect, process, and protect your personal information across our ecosystem, including our flight search and membership tiers.

2. International Data Transfer

As a global booking platform, your personal data may be transferred to and processed in countries other than your country of residence (e.g., to Amadeus servers in Europe or our Magallones Fulfillment Network in Canada) for the sole purpose of fulfilling travel bookings. We ensure all partners adhere to equivalent data protection standards.

3. PIPEDA Compliance (Canada)

Magallones Travel & Tours Inc. complies with the Personal Information Protection and Electronic Documents Act (PIPEDA), Canada's federal private-sector privacy law.

Your rights under PIPEDA include:

• The right to know why your personal information is being collected, used, or disclosed
• The right to access your personal information held by us
• The right to challenge the accuracy of your information and have it corrected
• The right to withdraw consent to the use of your information (subject to legal or contractual restrictions)
• The right to file a complaint with the Office of the Privacy Commissioner of Canada (OPC) at www.priv.gc.ca

We retain personal data only as long as necessary to fulfill the purpose for which it was collected or as required by applicable law. Booking-related data is retained for a minimum of 7 years for tax and audit compliance purposes.

We only send marketing communications with express consent under Canada's Anti-Spam Legislation (CASL). All marketing emails include a functioning unsubscribe mechanism.

3A. Designated Privacy Officer

For all privacy-related inquiries, data access requests, or complaints, please contact our designated Privacy Officer:

Privacy Officer
Magallones Travel & Tours Inc.
6037 35A Avenue NW, Edmonton, AB T6L 1G7
Email: privacy@magallonestravel.com (or use the Contact page and mark subject "Privacy Request")
Phone: +1 780-851-4743

We will respond to all privacy requests within 30 days as required by PIPEDA.

3B. International Customers

Magallones Travel & Tours Inc. is an Alberta-based company serving Canadian customers; the governing privacy framework for this site is PIPEDA. International customers may have additional rights under their local privacy laws. If you reside outside Canada and would like to exercise any jurisdiction-specific rights, please contact our Privacy Officer above and we will work with you in good faith to address your request within the limits of applicable Canadian law.

4. Data Collection & Zero-Storage PCI

We collect information necessary for booking fulfillment, including travel preferences and passenger details. However, we maintain a strict Zero-Storage PCI policy. Credit card details are passed ephemerally and are never stored in our MariaDB instances.

5. Security & Fraud Prevention

To protect against "Bad Actors" and payment fraud, we collect IP addresses, device identifiers, and browser fingerprints. This data is used exclusively for security auditing and ensuring the integrity of our booking platform.