FAQ Hub

We offer three levels of access:

• Basic (Free): Lifetime access to our booking engine with our best-price promise and advisor-reviewed fares — all-in pricing with no hidden fees.
• Premium ($6.99 CAD/mo): Priority 24/7 concierge support, a dedicated travel advisor, loyalty perks, and a 7-day free trial. Built for travelers who want a human in their corner on every trip.
• Agent Partner (B2B): Book at net rates with your own custom markup. Commission shown at checkout — no subscription required. Apply via the Agent Portal.

Yes. Every price displayed on Magallones Travel is a final price — taxes and fees included. There are no surprise add-ons at checkout. Our platform covers secure infrastructure, real-time API integrations, and 24/7 itinerary monitoring by the Magallones travel desk.

To maintain our industry-leading member pricing, most fares are Economy Restricted (Non-Refundable). If you require flexibility, we recommend selecting "Refundable" fare classes during the search or choosing our Premium tier for dedicated support in managing disruptions. Always review the specific fare rules displayed during the pricing step.

Once your booking is confirmed, your Reservation (PNR) is transmitted to our Magallones Fulfillment Network. Our ticketing desk coordinates the electronic handoff to ensure your e-tickets are issued promptly via the GDS. You will receive your official e-ticket receipt via email as soon as the airline confirms the transaction.

Your Magallones advisor desk supports vacation planning, disruption monitoring, and tailored deal discovery inside your client dashboard. Every client-facing recommendation is designed to feel clear, curated, and accountable.